Author: Anne Del Pozo
2-minute read
In 2024, following the termination of the hosting and maintenance contract by its historical IT service provider, recently acquired by a North American group, VEHITEL chose to migrate the infrastructure of the Res@Car platform to a new private cloud environment.
« This development provided an opportunity to rethink our infrastructure: the hosting of Res@Car, still based on physical servers, no longer met VEHITEL’s expectations in terms of scalability, compliance and performance », explains Yannick Klein, Manager of VEHITEL SNC.
After a call for tenders, this migration project was entrusted to the French company SIGMA Informatique.
The switch of the Res@Car infrastructure to this new environment was completed in January 2025, followed last spring by the establishment of the Res@Car Service Center (MCO and support), which benefits from additional resources and enhanced capabilities.
The objectives of this migration are multiple
The priority for this year is to continue and strengthen the adoption of Res@Car by the SIGMA Informatique teams, while improving the platform’s performance and security.
From a technical standpoint, beyond the reverse engineering processes implemented by the SIGMA Informatique teams, this first phase also involves automating certain processes and setting up more efficient monitoring and alert tools.
Operationally, this phase also aims to address the functional evolution requests submitted by car rental companies and users, integrating them into new versions of Res@Car, as well as new connection requests (new brands, new car rental companies, news third-party partners). User support will also be improved and automated.
« In the medium term, the goal of this migration will be to further enhance the efficiency of the Res@Car platform », states Christine Blaise, CEO of VEHITEL SAS.
To this end, efforts are underway to streamline and improve operational maintenance (MCO) in order to achieve productivity gains that can be reinvested in plateform evolution.
The urbanization of the platform’s architecture will facilitate the integration of future developments.
Access for users in the roadside assistance sector will be optimized so they can benefit from tailored reservation solutions: relevance of the offer (geographic coverage, vehicle availability, etc.), speed of implementation, and more.
This migration will also, in the long run, expand the functional scope and reach of Res@Car.
The development of new connectors will facilitate the integration of new car rental companies and new news third-party partners in France and internationally into Res@Car. They will also simplify the connection between Res@Car and various MaaS platforms or marketplaces, enabling them to use it as a multi-rental booking channel as part of their multimodal mobility offerings.
« Beyond optimizing the performance and security of Res@Car, this migration will also contribute to the development of the platform and its various uses », concludes Yannick Klein.